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Early access

Failed-Delivery (NDR) Rescue

“Customer not available”? Rescue the delivery on WhatsApp.

When a courier marks a delivery as failed, the buyer instantly gets a WhatsApp to pick a new date, fix the address or share a landmark. The fix goes back to the courier before the parcel is returned.

Get early access2–4 per NDR handled
K

Kesar Kurtas

Business account

  1. Today
  2. Kesar Kurtas: Hi Priya, our courier couldn't deliver order #1042 today 😕 What should we do?10:12
    Try again tomorrowChange addressNobody came
  3. Customer: Try again tomorrow10:14
  4. Kesar Kurtas: Done! Re-attempt booked for tomorrow, 10am–2pm 🚚10:16

How it works

  1. 1

    The courier marks a delivery as failed.

  2. 2

    The buyer gets a WhatsApp asking what went wrong, with quick options.

  3. 3

    Their answer is sent to the courier as a re-attempt request.

What you get

  • Triggers on every NDR from your courier or aggregator
  • Reschedule, update address or add a landmark in one reply
  • Re-attempt request pushed back to the courier
  • Fake-attempt detection when the buyer says nobody came

Built for

D2C brands shipping through Shiprocket, Delhivery and other aggregators

Why it pays for itself

Each saved delivery avoids return shipping and a lost sale.

Pricing

₹2–4 per NDR handled. Founder pricing for early stores.

Put Failed-Delivery (NDR) Rescue on your store.

Send us your store link on WhatsApp. We'll set it up with you and you get founder pricing.

Message us on WhatsApp