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Coming soon

Refund-to-Exchange Nudge

Turn “I want a refund” into “I'll take the other size”.

When a customer asks for a refund, they're offered an exchange or store credit with a small bonus instead. Every converted refund keeps the revenue in your store.

Join the waitlist999–1,999/mo
K

Kesar Kurtas

Business account

  1. Today
  2. Customer: The kurta is too tight, I want a refund10:12
  3. Kesar Kurtas: Sorry about that! Want to swap for size L for free, or take ₹1,399 store credit (₹100 extra) instead of a ₹1,299 refund?10:14
    Swap to L₹1,399 creditRefund
  4. Customer: Swap to L10:16

How it works

  1. 1

    A customer requests a refund.

  2. 2

    They're offered an exchange or bonus store credit on WhatsApp.

  3. 3

    If they accept, the exchange or credit is created automatically.

What you get

  • Exchange and store-credit offers with a bonus
  • Size and colour swap in one tap
  • Store credit issued as a Shopify gift card
  • Refund-saved revenue dashboard

Built for

Apparel and lifestyle D2C stores

Why it pays for itself

Every refund you convert keeps the revenue.

Pricing

₹999–1,999/mo. Founder pricing for early stores.

Pairs well with

All COD & Returns apps
Early access

COD Order Confirmation

Every COD order confirmed on WhatsApp before it ships.

₹1,999–4,999/mo or ₹1–2 per order
Early access

COD-to-Prepaid Nudge

Turn COD orders into paid UPI orders with a small thank-you.

₹1,999/mo + per conversion
Early access

Failed-Delivery (NDR) Rescue

“Customer not available”? Rescue the delivery on WhatsApp.

₹2–4 per NDR handled

Be first in line for Refund-to-Exchange Nudge.

Join the waitlist on WhatsApp. Early stores help shape the app and get founder pricing.

Message us on WhatsApp